Terms of service

These terms of service (hereinafter, the “Terms”) set forth the conditions for the use of the purchase of products and all other services (hereinafter, the “Services”) provided via the online store (hereinafter, the “Site”) operated by Yugen Kaisha Okoshi Shoten (有限会社大越商店) (hereinafter, the “Company”).
Any person using the Services (hereinafter, the “User”) shall be deemed to have read, understood, and agreed to all provisions of these Terms by accessing and browsing the Site, purchasing products, or performing any other act on the Site.

Article 1 (Scope of the Terms)

  1. These Terms shall apply to all relationships relating to the Services provided by the Company to Users within Japan (hereinafter, the “Territory”) through the Site.

  2. Various policies, guidelines, help pages, FAQs and other rules (regardless of their names; hereinafter collectively, the “Individual Rules”) that the Company may post on the Site from time to time shall constitute an integral part of these Terms, and Users shall comply with the Individual Rules in the same manner as these Terms.

  3. In the event of any inconsistency or conflict between the provisions of these Terms and the contents of any Individual Rules, the provisions of these Terms shall prevail unless otherwise expressly provided in the relevant Individual Rules.

Article 2 (Definitions)

Unless otherwise specifically defined in the context, the terms used in these Terms shall have the meanings set forth below:

  1. “Site” means the e-commerce website operated by the Company and built using Shopify.

  2. “Services” means the sale of products, provision of related information, handling of inquiries and any and all other services as determined by the Company that are provided through the Site.

  3. “Products” means the products designated by the Company.

  4. “User” means any individual or legal entity that accesses the Site and uses the Services, including, without limitation, browsing the Site, registering as a member, purchasing Products, or making inquiries.

  5. “Member” means a User who has completed membership registration in the manner prescribed by the Site and has been approved by the Company.

  6. “Transaction” means any purchase of Products or other contractual act conducted by a User through the Site.

  7. “Contract” means any and all contracts concluded between the Company and a User in connection with the sale and purchase of Products or otherwise through the Site.

Article 3 (Consent to the Terms)

  1. Users shall confirm the contents of these Terms and may use the Services only upon agreeing to all of the provisions hereof.

  2. Even if a minor or any other person with limited legal capacity wishes to use the Services, no Transactions involving alcoholic beverages may be conducted by persons under twenty (20) years of age pursuant to the laws and regulations of Japan and the policies of the Company.

  3. If a User clicks a button such as “Agree”, “Register” or “Purchase” on the Site, or continues to use the Site, the User shall be deemed to have validly consented to these Terms.

Article 4 (Membership Registration)

  1. A User may register as a Member in accordance with the procedures prescribed by the Company. When registering, the User shall register true, accurate and up-to-date information.

  2. In accordance with laws and regulations relating to the sale of alcoholic beverages and the policies of the Company, only individuals who reside in Japan and are twenty (20) years of age or older may purchase Products through membership registration.

  3. The Company may refuse to approve membership registration if it determines that any of the following applies:
    (1) The registration information contains any false, inaccurate or incomplete information;
    (2) The applicant has previously been subject to suspension or cancellation of membership or any other disposition due to a violation of these Terms or similar reasons;
    (3) The Company determines that the applicant constitutes, or is related to, an antisocial force; or
    (4) The Company otherwise reasonably deems it inappropriate to register the applicant as a Member.

  4. If there is any change in the registered information, the Member shall promptly complete the change procedures in the manner prescribed by the Company.

Article 5 (Account Management)

  1. Members shall strictly manage and keep their email address, login ID, password and any other account information relating to the Site (hereinafter, “Account Information”) at their own responsibility, and shall not allow any third party to use such information or assign, lend or change the name thereon.

  2. Even if any Member or a third party suffers damage due to inadequate management, misuse or unauthorized use of the Account Information by a third party, the Company shall not be liable for any such damage except where the Company is found to have acted wilfully or with gross negligence.

  3. If a Member suspects that the Account Information has been leaked to a third party or that unauthorized use by a third party has occurred, the Member shall immediately notify the Company thereof and follow the Company’s instructions.

Article 6 (Prohibited Acts)

  1. In using the Services, Users shall not engage in any of the following acts or any act that may fall under any of the following:

    (1) Purchase or consumption of alcoholic beverages by persons under twenty (20) years of age within Japan, any act that encourages such purchase or consumption, or purchase or receipt of alcoholic beverages as an agent for a person under twenty (20);
    (2) Making false statements regarding age, name, address or any other information in connection with purchase procedures;
    (3) Any act that violates laws or regulations or public order and morals;
    (4) Any act related to crimes or that promotes crimes;
    (5) Any act that infringes intellectual property rights, portrait rights, privacy rights, honor or any other rights or interests of the Company or any third party;
    (6) Any act that destroys or interferes with the functions of the servers or networks of the Site;
    (7) Any act of reproducing, posting, transmitting, distributing, selling or otherwise using information obtained through the Site beyond the scope of private use without authorization;
    (8) Any act that interferes with the operation of the Services or damages the reputation or credibility of the Company;
    (9) Any act that provides benefits or other forms of cooperation to antisocial forces;
    (10) Any fraudulent order, including unauthorized access, cracking, use of bots, or large-scale or repeated orders by the same person, that the Company deems inappropriate;
    (11) Purchasing Products for resale or profit-making purposes (except where separately approved in writing by the Company); and
    (12) Any other act that the Company reasonably deems inappropriate.

  2. If the Company determines that a User has violated this Article, the Company may, without prior notice, suspend the User’s use of the Services, cancel the User’s membership, refuse future Transactions, or take any other measures it deems necessary.

Article 7 (Purchase of Products and Formation of Contracts)

  1. Users shall apply for the purchase of Products in accordance with the procedures prescribed by the Company on the Site.

  2. The “Order Receipt Email” automatically sent by the Site after a User submits an order merely acknowledges receipt of the order details and does not constitute formation of a sales contract at that point in time.

  3. A sales contract between the User and the Company shall be formed at the time when the Company issues and sends to the User an “Order Confirmation Email” or any notice equivalent thereto indicating that the contract has been concluded.

  4. Even after the formation of a sales contract, the Company may cancel all or part of such contract or the relevant order if any of the following applies:
    (1) The Product is out of stock, production has ceased, import has become difficult or any other unavoidable circumstances have arisen;
    (2) It is found that the User is under twenty (20) years of age or the User refuses to cooperate with age verification;
    (3) Payment cannot be completed or is refused by the payment service provider;
    (4) It is found that the delivery address is outside Japan or is an area where delivery is not possible;
    (5) It is found that the User has violated these Terms; or
    (6) The Company otherwise reasonably determines that performance of the contract is difficult or inappropriate.

  5. If the Company cancels a contract or order pursuant to the preceding paragraph, the Company shall refund to the User the amount of the price already received, and shall not be liable for any other damage (including, without limitation, loss of opportunity or consequential damages), except where the Company is found to have acted wilfully or with gross negligence.

Article 8 (Prices and Methods of Payment)

  1. Unless otherwise expressly indicated as being exclusive of consumption tax, the prices of Products displayed on the Site shall be inclusive of Japanese consumption tax. Where a price is displayed as tax-exclusive, such fact shall be clearly indicated.

  2. In addition to the product price, shipping fees, payment handling charges and other costs may be incurred depending on the delivery area, delivery method and other conditions. These amounts shall be clearly indicated to the User on the order procedure screen.

  3. Users shall pay the product price and any related costs using the payment methods designated by the Company on the Site (such as credit card, Shopify Payments and other online payment methods).

  4. When using credit card payment, the User shall comply with the contract terms agreed with the relevant credit card company, and the Company shall not be liable for any disputes arising between the User and the credit card company in relation to credit card use.

  5. Even after completion of the payment procedure, the Company may cancel the order and terminate the contract if the payment is cancelled or otherwise reversed by a payment service provider or credit card company.

Article 9 (Delivery, Transfer of Title and Risk of Loss)

  1. Upon receipt of an order from a User, and once the payment procedure has been completed and preparation for shipment of the Product is in place, the Company shall dispatch the Product to the delivery address in Japan designated by the User via a delivery company designated by the Company.

  2. Delivery shall be limited to addresses within Japan. Delivery to accommodation facilities, forwarding services, lockers or similar addresses may be restricted at the Company’s discretion.

  3. Unless otherwise provided by laws and regulations, title to, and risk of loss for, the Products shall pass to the User at the time when the Company delivers the Products to the delivery company.

  4. The time required for delivery may vary depending on the region, stock status, customs and logistics conditions, weather and other factors, and the Company does not provide any special guarantee in this regard.

  5. If the Company is unable to deliver Products due to reasons attributable to the User, such as absence, incorrect address, refusal to accept delivery or other User-related circumstances, the Company may have the Products returned or disposed of, and any costs arising therefrom (including re-delivery charges and storage fees) shall be borne by the User.

Article 10 (Age Verification and Compliance for Sales of Alcoholic Beverages)

  1. In accordance with Japanese laws and regulations, the Company shall not sell alcoholic beverages to persons under twenty (20) years of age. By placing an order for Products, the User represents and warrants that he or she is twenty (20) years of age or older.

  2. The Company may, as necessary, request the User to input his or her date of birth, present identity documents, or undergo face-to-face verification by the delivery company for age verification during the order procedure and at the time of delivery. If the User does not cooperate with reasonable requests for age verification, the Company may cancel the order and terminate the contract.

  3. Users shall not purchase Products as an agent for a person under twenty (20) years of age, nor shall they cause such person to receive the Products.

  4. Users shall not transfer, provide or cause the Products to be consumed by persons under twenty (20) years of age, and shall comply with all laws, regulations and municipal ordinances relating to alcoholic beverages in Japan.

  5. Except where the Company is found to have acted wilfully or with gross negligence, the Company shall not be liable for any damage or disadvantage arising from any breach of laws or regulations by Users.

Article 11 (Cancellations, Changes, Returns and Refunds)

  1. Cancellations or changes of orders at the User’s convenience may be accepted only before the Company has commenced preparation for shipment of the Products, and only in the manner prescribed by the Company. The availability and conditions of cancellation or change for each order shall be as set out in the explanations on the Site or displayed on the order screen.

  2. In view of the nature of alcoholic beverages, Products that have been opened or used even once cannot be returned or exchanged, except where required by law or where the Company otherwise permits.

  3. If a Product is defective, damaged, incorrect, or suspected to have been damaged during delivery, the User shall contact the Company at the designated contact (plaza@liquor-plaza.com) within seven (7) days from receipt of the Product and notify the situation in the manner specified by the Company.

  4. Based on the User’s report under the preceding paragraph and any photographs or other evidence requested by the Company, the Company shall conduct a reasonable investigation and, if it acknowledges the existence of defects, damage or other issues, shall replace the Product or provide a refund (for the product price and all or part of the shipping costs related to the relevant Transaction).

  5. Where returns or exchanges are not attributable to the Company, the cost of return shipping shall, in principle, be borne by the User.

  6. As a general rule, refunds shall be made using the same payment method as used for the original Transaction; provided that the timing of the refund may vary depending on the processing schedule and cut-off dates of the relevant payment service provider.

Article 12 (Disclaimer regarding Product Information and Display Accuracy)

  1. The Company posts on the Site descriptions of Products, ingredients, alcohol content, volume, origin, tasting notes, images and other information, and endeavours to provide information that is as accurate as possible; however, except to the extent required by applicable laws, the Company does not guarantee the completeness, accuracy, up-to-dateness or usefulness of such information.

  2. The appearance, vintage, label design, packaging and other aspects of Products may be changed without prior notice due to manufacturer specification changes or other reasons. In such cases, even if there are partial differences between the images on the product page and the actual Products, such differences shall not be deemed non-conformity to the contract as long as they do not materially affect product quality.

  3. Even where incorrect prices, stock information or product information are displayed on the Site due to typographical errors, display mistakes, system malfunctions or similar causes, the Company may, within a reasonable scope, cancel or modify the conditions of any Transactions concluded with Users on the basis of such erroneous display.

Article 13 (Disclaimer)

  1. Except in cases where the Company is found to have acted wilfully or with gross negligence, the Company shall not be liable for any of the following damages arising in connection with the provision of the Services:
    (1) Damages arising from inability to use the Services due to the User’s usage environment (including devices, communication lines, browser settings, etc.);
    (2) Damages arising from delay, interruption, suspension, omission or display failure of information on the Site;
    (3) Damages arising from delays, non-delivery, damage or other delivery accidents caused by the delivery company (except where the Company is grossly negligent in its selection or supervision of such delivery company);
    (4) Damages arising from unauthorized access, unauthorized use, falsification of information, intrusion of computer viruses or similar acts by third parties; and
    (5) Disputes arising between Users, or between a User and any third party.

  2. If the Company is liable to pay damages to a User, the Company’s liability shall be limited to the total amount paid by the User to the Company in connection with the Transaction in which such damages arose (being the aggregate of the product price and shipping fees for such Transaction); provided, however, that this limitation shall not apply where the Company is found to have acted wilfully or with gross negligence, or where such limitation is not permitted under the Consumer Contract Act or other mandatory laws.

  3. Even if any special, indirect, incidental or consequential damage or loss of profit arises in connection with the Services, the Company shall not be liable for such damage except where the Company is found to have acted wilfully or with gross negligence.

Article 14 (User’s Responsibility for Usage Environment)

  1. Users shall, at their own expense and responsibility, prepare and maintain the devices, communication equipment, software, communication lines and other facilities necessary for use of the Services.

  2. The Company does not warrant that the Services will function properly on all devices, operating systems, browser environments or the like.

  3. All communication charges and other costs incurred in connection with browsing and using the Site shall be borne by the User.

Article 15 (Intellectual Property Rights)

  1. Copyrights, trademark rights, design rights, portrait rights and all other intellectual property rights relating to the product names, logos, images, text, designs, layouts, programs and all other content displayed on the Site shall belong to the Company or to third parties having legitimate rights.

  2. Users shall not use any content on the Site beyond the scope of private use without the prior written consent of the Company or the relevant rights holders, including by reproducing, publicly transmitting, distributing, adapting or reposting such content.

  3. If a User infringes the intellectual property rights of the Company or any third party in violation of these Terms, the User shall resolve such infringement at the User’s own responsibility and expense and shall compensate the Company for all damages incurred by the Company.

Article 16 (Handling of Personal Information)

  1. The Company shall appropriately handle Users’ personal information obtained in connection with the provision of the Services in accordance with the Company’s separately established Privacy Policy.

  2. By using the Services, Users shall be deemed to have consented to the handling of their personal information by the Company in accordance with the Privacy Policy.

  3. If there is any inconsistency or conflict between the provisions of these Terms concerning the handling of personal information and those of the Privacy Policy, the provisions of the Privacy Policy shall prevail.

Article 17 (Display under the Act on Specified Commercial Transactions)

  1. Pursuant to the Act on Specified Commercial Transactions and other relevant laws and regulations, the Company shall display on the “Notation based on the Act on Specified Commercial Transactions” page of the Site the name, address, representative’s name and contact information of the seller, sales prices, shipping fees, timing and method of payment, timing of delivery of Products, conditions for returns, exchanges and cancellations, and other necessary matters.

  2. Users shall be sure to confirm the contents set forth on such page before purchasing any Product.

Article 18 (Changes, Suspension and Termination of the Services)

  1. The Company may, upon prior notice to Users, change, suspend or terminate all or part of the Services if any of the following applies; provided, however, that in urgent cases, the Company may omit prior notice:
    (1) When regular or emergency maintenance, inspection or updates of the system are conducted;
    (2) When provision of the Services becomes difficult due to fire, power outage, natural disaster, war, terrorism, riots, labour disputes, spread of infectious disease, transportation accidents, changes in laws or administrative guidance, or other causes beyond the Company’s reasonable control;
    (3) When stable supply of Products becomes difficult due to restrictions on logistics or import, circumstances at the country of origin, manufacturer or others; or
    (4) When the Company otherwise reasonably determines that such change, suspension or termination is unavoidable.

  2. The Company shall not be liable for any damages incurred by Users due to any change, suspension or termination of the Services pursuant to this Article, except where the Company is found to have acted wilfully or with gross negligence.

Article 19 (Exclusion of Antisocial Forces)

  1. Users represent and warrant that they are not presently, and will not in the future become, members of organized crime groups, companies affiliated with organized crime groups, corporate racketeers, groups engaging in criminal activities under the guise of social movements, special intelligence crime groups, or any other persons equivalent thereto (collectively, “Antisocial Forces”), and that they have no relationship with Antisocial Forces.

  2. If it is found that a User is an Antisocial Force or if the Company reasonably determines that a User has any relationship with Antisocial Forces, the Company may, without any prior demand, terminate the contract with such User and immediately suspend or cancel the User’s membership.

  3. Even if the User incurs any damages due to measures taken by the Company pursuant to the preceding paragraph, the Company shall not be liable for such damages.

Article 20 (Prohibition of Assignment of Rights and Obligations)

  1. Users shall not, without the prior written consent of the Company, assign, cause to be succeeded, pledge or otherwise dispose of their status under these Terms or any rights or obligations they have under these Terms to any third party, in whole or in part.

  2. If the Company transfers the business relating to the Services to a third party (including, without limitation, business transfers, company splits, mergers and all other forms of business succession), the Company may assign and cause such third party to succeed to the Company’s status under these Terms, its rights and obligations hereunder, and any User information held by the Company in connection with the Services, and Users shall be deemed to have consented in advance to such assignment and succession.

Article 21 (Amendment of the Terms)

  1. The Company may amend the contents of these Terms in accordance with the Civil Code, the Act on Specified Commercial Transactions, the Consumer Contract Act and other relevant laws and regulations where the Company deems it necessary.

  2. When amending these Terms, the Company shall notify Users in advance of the effective date and the contents of the amended Terms by posting them on the Site or by such other method as the Company deems appropriate.

  3. If a User uses the Services on or after the effective date of the amended Terms, the User shall be deemed to have agreed to the amended Terms.

Article 22 (Notices and Communications)

  1. Notices or communications from the Company to Users shall be given by posting on the Site, sending emails, push notifications or by such other method as the Company deems appropriate.

  2. Notices or communications from Users to the Company shall be made through the inquiry form specified on the Site or via such other contact points as separately designated by the Company.

  3. Notices and communications sent by the Company to the User’s registered email address shall be deemed to have reached the User at the time such notices or communications are sent.

Article 23 (Severability)

If any provision of these Terms or any part thereof is held to be invalid, illegal or unenforceable under the Consumer Contract Act or any other law or regulation, the remaining provisions of these Terms and the remaining parts of any provision determined to be partially invalid shall remain in full force and effect.

Article 24 (Governing Law and Jurisdiction)

  1. These Terms shall be governed by and construed in accordance with the laws of Japan.

  2. Any dispute arising between the Company and a User in connection with the Services or these Terms shall be submitted to the exclusive jurisdiction of the district court or summary court having jurisdiction over the location of the Company’s head office as the court of first instance.

Article 25 (Business Operator Information)

The outline of the business operator relating to the Services is as follows. The information in parentheses is intended as placeholders to be filled in with specific details by the User at a later stage.

  • Business operator name: Yugen Kaisha Okoshi Shoten (有限会社大越商店)

  • Address: Inage Higashi, Inage-ku, Chiba-shi, Chiba Prefecture, Japan

  • Contact person: Yuzo Okoshi (大越 裕蔵)

  • Contact email address: plaza@liquor-plaza.com

  • Telephone number: 043-247-3347

End
(Established on 1 November 2025)