Privacy Policy
This Privacy Policy (hereinafter, the “Policy”) sets forth the basic principles governing the handling of personal information and other data relating to users (“User Information”) by Ohkoshi Shoten Co., Ltd. (hereinafter, the “Company”) in connection with the operation of the Company’s online store (the “Site”).
All persons using the Site (hereinafter, “Users”) shall review and agree to the contents of this Policy prior to using the services provided through the Site.
Article 1 (Scope of Application)
This Policy applies to the handling of all User Information acquired by the Company through the Site.
The handling of information separately obtained by third-party websites, applications, or services linked from the Site (e.g., payment service providers, delivery companies, social media platforms, etc.) shall be governed by the privacy policies and other terms established by those respective providers. The Company bears no responsibility for such handling.
The Company complies with the Act on the Protection of Personal Information of Japan (the “APPI”), as well as all other applicable laws, regulations, and guidelines, and will appropriately handle User Information.
Article 2 (Definitions)
Unless otherwise defined in the APPI, the key terms used in this Policy shall have the meanings set forth below:
“Personal Information”
Information relating to a living individual that can identify a specific person, such as name, date of birth, address, telephone number, email address, credit-card information, and any other identifiers (including information that can be collated with other information to enable identification).
“Personal Data”
Personal Information that forms part of a personal information database, etc., as defined under the APPI.
“Retained Personal Data”
Personal Data for which the Company has the authority to respond to requests for disclosure, correction, etc., and which the Company is permitted to store for longer than six months.
“User Information”
All information collected by the Company in connection with the User’s use of the Site, including Personal Information as well as cookies, device information, log data, browsing history, purchase history, and age-verification information.
Article 3 (Types of User Information Collected)
The Company may collect the following types of User Information to the extent necessary for operating the Site and conducting alcohol-beverage sales.
1. Information obtained directly from Users during registration or ordering
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Name (including phonetic notation)
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Address (including shipping and billing addresses)
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Telephone number
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Email address
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Date of birth (for age verification and service provision)
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Gender (optional)
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Password and other account credentials
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Order details (product name, quantity, price, order date/time, etc.)
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Payment method information (e.g., cardholder name and expiration date; note: sensitive card data such as card numbers are generally managed by the payment provider and may not be directly stored by the Company)
2. Information obtained for age-verification purposes
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Date of birth, age
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When necessary, limited portions of identity-verification documents (e.g., driver’s license), within the minimum scope required
3. Information obtained through inquiries, campaigns, etc.
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Inquiry content
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Questionnaire responses
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Campaign application information (application date/time, attributes relevant to eligibility, etc.)
4. Information automatically collected during use of the Site
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IP address
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Cookies and similar identifiers
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Device information (device type, OS, browser type, etc.)
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Referrer URL, access timestamps, viewed pages, time spent, and other access logs
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Purchase history and cart contents
5. Information obtained from payment processors, delivery companies, and other third parties
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Payment status, authorization results, and settlement information
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Delivery status, non-delivery or return information, etc.
Article 4 (Purposes of Use)
The Company uses the collected User Information for the purposes listed below and will not use such information beyond the scope necessary to achieve these purposes.
1. Provision of products and services
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Order acceptance, shipment, delivery, and payment processing
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Confirmation, modification, and cancellation of orders
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Age verification and identity verification for alcohol-beverage sales
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Responding to inquiries from Users
2. Operation and improvement of the Site
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Access analysis and statistical analysis to improve display, functionality, and user experience
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Examination of product line-ups, inventory planning, and pricing
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Prevention and investigation of fraudulent activities such as unauthorized access, fraudulent orders, or purchases for resale
3. Marketing and notifications
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Providing information on new products, campaigns, events, newsletters, etc. (only where the User has opted in)
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Product recommendations or content delivery based on User preferences and purchase history (within legally permitted limits)
4. Legal compliance and dispute resolution
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Compliance with the Liquor Tax Act, the Minor Drinking Prevention Act, the APPI, and other applicable laws
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Fact-finding and response in case of accidents, complaints, disputes, etc.
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Cooperation with government or judicial authorities in accordance with lawful requests
5. Other
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Purposes incidental to the above, and any other purposes for which User consent has been obtained
If the Company changes a purpose of use, such change will be carried out within the scope reasonably related to the original purpose, in accordance with the APPI, and will be publicly announced on the Site.
Article 5 (Provision of Personal Information to Third Parties)
The Company will not provide Personal Information to third parties except in the following cases:
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Where the User has provided prior consent
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Where required by law
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Where necessary for the protection of life, body, or property and obtaining consent is difficult
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Where particularly necessary for improving public health or promoting the sound upbringing of children and obtaining consent is difficult
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Where necessary to cooperate with a national or local governmental body in executing legally prescribed duties, and obtaining consent may impede the execution of such duties
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Where Personal Information is provided for joint use in accordance with the next Article, after prior notification or public disclosure of the required matters
Notwithstanding the above, the following cases do not constitute provision to a third party:
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Entrusting the handling of Personal Information to a service provider within the scope necessary to achieve the purposes of use
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Provision of Personal Information in connection with business succession due to merger, corporate split, transfer of business, or other similar transactions
When entrusting Personal Information to a contractor, the Company will appropriately supervise such contractor to ensure proper handling.
Article 6 (Joint Use)
At present, the Company does not jointly use Users’ Personal Data with any specified third parties.
If joint use is introduced in the future, the Company will publicly announce, in advance and in accordance with the APPI, the categories of information to be jointly used, the scope of joint users, the purposes of use, and the party responsible for management.
Article 7 (Provision to Third Parties Located Overseas)
Because the Site is operated using the Shopify platform (Shopify Inc. and its affiliates), portions of User Information may be stored on servers located outside Japan (e.g., Canada, the United States).
When providing Personal Data to third parties located overseas, the Company will verify the relevant foreign personal information protection regime and the recipient’s handling structure, and will take appropriate protective measures via contracts or other means, in accordance with the APPI.
By using the Site, Users are deemed to have consented in advance to the possibility of such overseas data transfers within the above scope.
Article 8 (Use of Cookies and Similar Technologies)
The Company may use cookies and similar technologies (“Cookies”) on the Site for the following purposes:
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Maintaining login status and retaining cart information
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Understanding access status and analyzing usage to improve the Site
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Displaying content and advertisements tailored to User interests (including remarketing)
Users may refuse Cookies through their browser settings; however, some Site functionality may not operate properly.
For details on the use of Cookies by external services used by the Company, please refer to the privacy policies of the respective service providers.
Article 9 (Security Measures)
To prevent unauthorized access, loss, destruction, alteration, or leakage of User Information, the Company implements security measures in accordance with the APPI and relevant guidelines, including:
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Organizational measures: designation of personnel responsible for handling, establishment of handling rules, access-right management, internal inspections
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Human measures: employee education and training, confidentiality obligations
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Physical measures: access restrictions, secure management of devices and documents
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Technical measures: password management, access logs, encryption, firewalls, antivirus software
The Company also exercises necessary and appropriate supervision over contractors handling Personal Information.
Article 10 (Retention Period)
The Company retains User Information for a reasonable period necessary to achieve the purposes of use.
Information for which a statutory retention period is prescribed will be retained for the legally required period and then deleted or anonymized by appropriate methods.
Users may request deletion of their account pursuant to Company procedures; however, information subject to statutory retention obligations may not be deleted.
Article 11 (Information of Minors / Persons Under 20)
The primary products handled on the Site are alcoholic beverages. Under Japanese law, individuals under 20 years old are prohibited from purchasing or consuming alcohol.
Accordingly, the Company does not permit the use of the Site (particularly product purchases) by persons under 20 and does not intentionally collect their Personal Information.
If it becomes evident that information from a person under 20 has been collected, the Company will promptly take necessary measures such as suspension of use or deletion.
Guardians may contact the inquiry desk below.
Article 12 (Requests for Disclosure, Correction, Discontinuance of Use, etc.)
Users may, within the scope permitted by the APPI, make the following requests with respect to their Retained Personal Data:
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Request for disclosure
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Request for notification of purpose of use
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Request for correction, addition, or deletion
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Request for suspension of use or erasure
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Request for suspension of provision to third parties
Users wishing to make such requests shall contact the inquiry desk set forth in Article 15.
The Company will verify identity through prescribed procedures and respond appropriately in accordance with the law.
In cases where there is no legal obligation to disclose or where disclosure may significantly impede the Company’s operations, the Company may decline the request in accordance with law.
Article 13 (Behavioral Targeting Advertising)
The Company may utilize behavioral-targeting advertising services provided by advertising companies, which may use Cookies to obtain and use browsing history or similar data.
Users may disable certain behavioral advertising by using the opt-out pages provided by the respective advertising companies.
Please refer to the websites of each advertising provider for details.
Article 14 (Amendment of this Policy)
The Company may amend this Policy in response to revisions to the APPI or other laws/guidelines, or due to changes in the services provided through the Site.
In the event of amendment, the Company will publicly announce the amended Policy and the effective date via the Site or by other appropriate means.
Users who continue to use the Site after the effective date will be deemed to have agreed to the amended Policy.
Article 15 (Contact Information)
For opinions, questions, complaints, requests for disclosure, or other inquiries regarding the Company’s handling of User Information, please contact:
Business Operator: Ohkoshi Shoten Co., Ltd.
Address: 3-16-2 Inage-Higashi, Inage-ku, Chiba City, Chiba Prefecture, Japan
Contact Person: Yuzo Ohkoshi
Email: plaza@liquor-plaza.com
Telephone: 043-247-3347
Hours: Weekdays 11:00–16:00 (excluding year-end/New Year holidays and Company-designated holidays)
Article 16 (Company Information)
An overview of the Company is as follows. For further details, please refer to the “Act on Specified Commercial Transactions” page on the Site.
Business Operator: Ohkoshi Shoten Co., Ltd.
Address: 3-16-2 Inage-Higashi, Inage-ku, Chiba City, Chiba Prefecture, Japan
Contact Person: Yuzo Ohkoshi
Business Description: Sale of alcoholic beverages and related products
Effective Date: November 1, 2025